Solved 我下下来不知道为什么运行不了，全是黑屏I don't know why it won't run after I downloaded it—everything is just a black screen.

[xrdszmx]

我的操作系统是win11，运行内存24GB，装好后点开莫名其妙的黑屏，只有任务栏显示的时候才出现内容。我的操作系统是Windows 11，配备24GB内存。安装后，我遇到了一个神秘的黑屏——内容只有在任务栏可见时才会出现。

 

[Kiwi Shark]

This thread has been moved to Technical Support.

 

[averageksp]

Translated

"My operating system is Windows 11 with 24GB of RAM. After installation, I encountered a mysterious black screen issue where the content only appears when the taskbar is visible."

 

[Kiwi Shark]

我的操作系统是win11，运行内存24GB，装好后点开莫名其妙的黑屏，只有任务栏显示的时候才出现内容。我的操作系统是Windows 11，配备24GB内存。安装后，我遇到了一个神秘的黑屏——内容只有在任务栏可见时才会出现。

Could you please confirm the hardware specs of your computer?

I looked for "Adolbook" online and found some results that suggest your computer may be running on Intel integrated graphics. If this is true then that likely explains your problem. Intel iGPUs have been known to have driver incompatibilities with KSA and unfortunately the game may just not be possible to run on your computer until that changes.

 

[xrdszmx]

Yes，my computer is running on Intel integrated graphics.What a pity！

Could you please confirm the hardware specs of your computer?

I looked for "Adolbook" online and found some results that suggest your computer may be running on Intel integrated graphics. If this is true then that likely explains your problem. Intel iGPUs have been known to have driver incompatibilities with KSA and unfortunately the game may just not be possible to run on your computer until that changes.

 

[xrdszmx]

Could you please confirm the hardware specs of your computer?

I looked for "Adolbook" online and found some results that suggest your computer may be running on Intel integrated graphics. If this is true then that likely explains your problem. Intel iGPUs have been known to have driver incompatibilities with KSA and unfortunately the game may just not be possible to run on your computer until that changes.

Thank you very much for your response

 

[Kiwi Shark]

Thank you very much for your response

Happy to help! Again, I hope that one way or another you get the chance to try the game sometime soon.

I’m also marking this thread as Solved.