Game crashes immediately upon launch

[JayRog]

Game Version​

don't know, the most recent version from ahwoo on the 29th of march 2026

Operating System​

Windows 10

What Happened​

Game pops up as a white screen with a spinning cursor for a few seconds and then crashes with no log (that i can find).

What Was Expected​

Game runs

Reproduction Steps​

1. downloading game from ahwoo website
2. installing with the installer
3. opening game

Reproduction Rate​

Always

​

The folder is there in my User documents but the game goes to a white screen and crashes immediately upon launching.
I don't know what's causing this and I'm hopeless with computers.
I'm on Windows 10,
GPU: GTX1080Ti
CPU: Intel i7-7700k @4.20ghz
32.0GB Installed RAM.

 

[Maxi]

Please check if this is the same bug as

Thread 'Game wont start... Help'

Mar 23, 2026

Game Version​

unsure just installed the one of the web

Operating System​

Windows 11

What Happened​

I go to run the game and absolutely nothing happens no logs no nothing?

What Was Expected​

The game would open??

Reproduction Rate​

always

Additional Info​

Ryzen 7 5800x , 32GB ram , RTX 3060ti



Not to Sure if this will help
Log Name: Application
Source: .NET Runtime
Date: 23/03/2026 19:28:48
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer...

• Ollie Beaumont
• Replies: 2
• Forum: KSA Bug Reports

• 

W

Solved Thread 'Permission issue crash'

Nov 14, 2025

On boot I'm getting a white screen and then crash to desktop about 2s later. This is what I did:

Ran setup_ksa_v2025.11.4.2791.exe
Install for me only
Install in "D:\Documents\My Games\Kitten Space Agency" w/shortcut
Finished and launched
White screen for ~2 sec then crash
Popup that disappeared before I read it
Event viewer:
Application: KSA.exe
CoreCLR Version: 9.0.1125.51716
.NET Version: 9.0.11
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException: Could not find file 'C:\Users\bapar\Documents\My...

• Wasml
• Replies: 2
• Forum: KSA Bug Reports

W

Solved Thread 'Program not opening at all.'

Nov 19, 2025

Hey there,
The program itself is crashing before anything loads, I am not getting to the world select, it does not even seem to be starting.
I am running a Windows 10 22H2 system with an AMD Ryzen 7 5800X, 32 GB of RAM, and an NVIDIA GeForce RTX 3070, I added the event log from start up. I am not sure where to go from here.


"Faulting application name: KSA.exe, version: 2025.11.6.2829, time stamp: 0x67200000
Faulting module name: KERNELBASE.dll, version: 10.0.19041.2913, time stamp: 0xa1c3e870
Exception code: 0xc0000602
Fault offset: 0x000000000012d862
Faulting process id: 0x2100...

• WarmMuffinPants
• Replies: 13
• Forum: Technical Support

• 

Also see my conversation with Astra starting at https://discord.com/channels/1260011486735241329/1265141847676682240/1485720818888478801

 

[JayRog]

Please check if this is the same bug as

Thread 'Game wont start... Help'

Mar 23, 2026

Game Version​

unsure just installed the one of the web

Operating System​

Windows 11

What Happened​

I go to run the game and absolutely nothing happens no logs no nothing?

What Was Expected​

The game would open??

Reproduction Rate​

always

Additional Info​

Ryzen 7 5800x , 32GB ram , RTX 3060ti



Not to Sure if this will help
Log Name: Application
Source: .NET Runtime
Date: 23/03/2026 19:28:48
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer...

• Ollie Beaumont
• Replies: 2
• Forum: KSA Bug Reports

• 

W

Solved Thread 'Permission issue crash'

Nov 14, 2025

On boot I'm getting a white screen and then crash to desktop about 2s later. This is what I did:

Ran setup_ksa_v2025.11.4.2791.exe
Install for me only
Install in "D:\Documents\My Games\Kitten Space Agency" w/shortcut
Finished and launched
White screen for ~2 sec then crash
Popup that disappeared before I read it
Event viewer:
Application: KSA.exe
CoreCLR Version: 9.0.1125.51716
.NET Version: 9.0.11
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException: Could not find file 'C:\Users\bapar\Documents\My...

• Wasml
• Replies: 2
• Forum: KSA Bug Reports

W

Solved Thread 'Program not opening at all.'

Nov 19, 2025

Hey there,
The program itself is crashing before anything loads, I am not getting to the world select, it does not even seem to be starting.
I am running a Windows 10 22H2 system with an AMD Ryzen 7 5800X, 32 GB of RAM, and an NVIDIA GeForce RTX 3070, I added the event log from start up. I am not sure where to go from here.


"Faulting application name: KSA.exe, version: 2025.11.6.2829, time stamp: 0x67200000
Faulting module name: KERNELBASE.dll, version: 10.0.19041.2913, time stamp: 0xa1c3e870
Exception code: 0xc0000602
Fault offset: 0x000000000012d862
Faulting process id: 0x2100...

• WarmMuffinPants
• Replies: 13
• Forum: Technical Support

• 

Also see my conversation with Astra starting at https://discord.com/channels/1260011486735241329/1265141847676682240/1485720818888478801

Hi! thank you for replying. sorry i don't really know much. Those appear to be an issue with windows defender blocking the game from running. but i can't find the option to create an exception for the game files.. How do i find the game run logs if there are any? this is where my game file is installed:

 

[JayRog]

Hi! thank you for replying. sorry i don't really know much. Those appear to be an issue with windows defender blocking the game from running. but i can't find the option to create an exception for the game files.. How do i find the game run logs if there are any? this is where my game file is installed: View attachment 1402

I manged to find this log in event viewer:
Faulting application name: KSA.exe, version: 2026.3.11.3916, time stamp: 0x68fa0000
Faulting module name: KERNELBASE.dll, version: 10.0.19041.6280, time stamp: 0x56511854
Exception code: 0xe0434352
Fault offset: 0x0000000000025369
Faulting process ID: 0x6bbc
Faulting application start time: 0x01dcc0c6376f6d79
Faulting application path: C:\Program Files\Kitten Space Agency\KSA.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: d015230b-4041-49c0-b0a7-06575b684854
Faulting package full name:
Faulting package-relative application ID:

 

[JayRog]

I manged to find this log in event viewer:
Faulting application name: KSA.exe, version: 2026.3.11.3916, time stamp: 0x68fa0000
Faulting module name: KERNELBASE.dll, version: 10.0.19041.6280, time stamp: 0x56511854
Exception code: 0xe0434352
Fault offset: 0x0000000000025369
Faulting process ID: 0x6bbc
Faulting application start time: 0x01dcc0c6376f6d79
Faulting application path: C:\Program Files\Kitten Space Agency\KSA.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: d015230b-4041-49c0-b0a7-06575b684854
Faulting package full name:
Faulting package-relative application ID:

Ok i followed the advice on https://forums.ahwoo.com/threads/program-not-opening-at-all.492/ since i had the same error code but it hasn't solved the issue for me. the game does however remain open on a white screen for much longer (about 10 seconds) before crashing now.

 

[Maxi]

The 0xe0434352 exception code is sadly a generic .NET CLR crash, so i cant narrow down the root cause.

Here are the only things i have in mind that could help. If they dont we will have to wait for an Dev to reply.

1. Looks like you already disabled Exploit Protection for KSA.exe ?

- Open Windows Security
- Go to "App & Browser Control"
- Click "Exploit protection settings"
- Go to the "Program settings" tab
- Click "Add program to customize" → "Add by program name" → type KSA.exe
- Set all the overrides to "Off"
- Relaunch the game

2. Check your Documents folder

The game expects this folder to exist: C:\Users\<YourUsername>\Documents\My Games\Kitten Space Agency\

- If it doesn't exist, create it manually and also create an "logs" folder within it, then try launching again.
- If it does exist, check the "logs" folder for any content / better error message.

3. Installation path

I noticed from your Event Viewer log that the game is installed in C:\Program Files\Kitten Space Agency\. I believe that the directory needs stricter permissions.
Try reinstalling to a path outside of Program Files, for example C:\Games\Kitten Space Agency\.
You need to uninstall KSA first in order to be able to reinstall the game to a new path: go to Settings -> Apps -> Apps & features (or maybe installed apps) -> search for KSA -> uninstall

I would try them in that order and if it does not help i sadly cant help you any further and we will have to wait for an reply from the devs.