First experience with onboarding is horrible

[Legion1337]

Hello,

I'm coming from the Stationeers News Youtube channel and heard about BRUTAL and Gruntz. So I got interested and wanted to give Gruntz a try. I installed it via Linux and created my character. Then I wanted to join a round (I still have no clue what Gruntz is besides that the characters look like SS13/14) but it doesn't allow me because I use a VPN. Okay, the message says I can get whitelisted, so I try to join the Discord and then Discord tells me that I am not allowed to post in the RocketWerkz Discord because "You must verify by phone before you can send messages in this server"

So listen. I want to play a game. In fact I just want to look and try a game.
I neither want to reduce my internet safety to disable my always on VPN. Nor do I want to give Discord my phone number.
But this really rubs me in the wrong way that you really don't want me experiencing this.

I know spam and trolls yadda yadda yadda. So why don't go the full way and only let me play a video game when I send in my government ID?

signed a disgruntled interested player

 

[Terra Incognita]

Hey @Legion1337 and welcome to the forums!

Apologies for the friction here, and thanks for coming to try out Gruntz. The mobile requirement on the RocketWerkz Discord is just to simplify moderation. I'm glad that you posted here on the forums so we can help you.

@Rocket - can you please help them out here with getting into Gruntz? Their Ahwoo username is the same as on the forums here - Legion1337

 

[Rocket]

@Legion1337 Couple of VPN options:

1. If you play the game for a while with the VPN off, the game will accept you playing with a VPN in future (as you become trusted); or
2. You can email/DM me your Ahwoo username and I will add you to the VPN bypass.

Because it is a free game, and it is so easy to make a new account - VPN's and data-center connections are not allowed for new accounts, unless the account is whitelisted by me. Before we did this, there was constant griefing.